Privacy Policy

At Erada Designs we respect your privacy. This Policy explains how we collect, use, disclose and protect personal information when you visit eradadesigns.com or use our services.

Last updated: 30 November 2025

1. Information We Collect

A. Information You Provide

Name, email address, phone number
Project details, briefings and design requirements
Files or images you upload for consultations
Messages and inquiries submitted via contact forms or email

B. Automatic Collection

We automatically collect technical and usage data to operate and improve the Website:

IP address, browser type and version
Device type and operating system
Pages visited, session duration, and referral source
Cookies and analytics data

C. Third-Party Sources

We may receive data from third-party services such as Google Analytics, social networks, or advertising providers when you interact with them.

2. How We Use Your Information

To respond to inquiries and provide quotations
To deliver design, manufacturing or fit-out services
To improve the Website and user experience
To send service updates or marketing communications (only with consent)
To detect and prevent fraud, abuse and security threats

3. Sharing & Disclosure

We do not sell personal data. We share information only as necessary for business operations:

Trusted service providers (fabricators, delivery partners, installers)
Payment processors and financial institutions
Legal or regulatory authorities when required by law

All partners are contractually required to protect personal data in accordance with applicable law.

4. Cookies & Tracking

We use cookies and similar technologies to:

Enable basic website functionality
Analyze visitor activity and improve performance
Support marketing and personalization (where consented)

You can manage or disable cookies via your browser settings. Disabling some cookies may affect website functionality.

5. Data Security

We implement technical and organizational measures to protect your data, including HTTPS, access controls and secure storage practices. No method of transmission or storage is 100% secure — we therefore cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. You may request deletion where permitted by law.

7. Your Rights

Depending on your jurisdiction you may have rights to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion or restriction of processing
Withdraw consent to processing for marketing

To exercise any rights, contact us at [email protected].

8. Third-Party Links

Our Website may link to external websites. We are not responsible for the privacy practices or content of third-party sites.

9. Changes to This Policy

We may update this Policy from time to time. Changes will be posted with an updated “Last updated” date. Continued use after changes indicates acceptance of the revised Policy.

10. Contact

For questions about these Terms, contact us at:

Email:[email protected] Phone:+971 050 8349466. Address: IFZA Business Park, DDP, PO Box